In this workshop, we will use a hands-on, exercise driven format to show you how to use Salesforce: the world’s #1 CRM tool, to become a data-driven company.  We will discuss data modeling, and object relationships that can impact your data.  You will learn best practices to ensure your data is clean.  We will cover data management including importing, exporting, and mass updating/deleting.  We will also look at Salesforce features that can help you present and analyze your data.

This Course is Ideal for:

• Salesforce Admins
• Department Power Users

Topics:

• Data modelling
• Ensuring your data is clean
• Understand Data relationships
• Importing/Exporting Data
• Mass updating/deleting
• Analytics

Prerequisite: HTT Sales Cloud End User Course or equivalent.

Certification Received: HTT Data Strategy Certificate