1. Which record type can be updated when converting a lead? (Choose 2)

2. A marketing manager needs to view summary metrics across a set of related campaigns. How can this be accomplished?

3. A system administrator has created a formula field on a lead object to calculate a number. How can the numerical value be mapped to the account record upon lead conversion?

4. The marketing team at Universal Containers use a web-to-lead form to capture leads from its website and a lead assignment rule to assign the leads to the appropriate sales representatives. How can a system administrator ensure that all leads are handled even when they do not meet the assignment criteria?

5. A sales user at Universal Containers has updated the opportunity stage for an opportunity in the pipeline. What may be updated as a result of the status change? (Choose 2)

6. What record can be created when a lead is converted? (Choose 2)

A. Case

B. Account

C. Campaign

D.

7. Universal Containers has set up a partner portal for use by reseller partners. What can sales representatives from partner companies access and edit through the portal? (Choose 3)

8. The support team at Universal Containers wants to be more proactive about renewing support plans with customers. They would like the support representative dedicated to each account to be notified a month before the accounts support plan expires. What should an administrator configure to meet this requirement?

9. What feature allows a user to group campaigns within a specific marketing program or initiative?

10. What should be considered when configuring the lead conversion process?(Choose 2)

11. Which statement about products and price books is true?(Choose 2)

12. A sales user at Universal Containers has updated the opportunity stage for an opportunity in the pipeline. What may be updated as a result of the status change? (Choose 2)