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Salesforce User Course

Course Description

This two-hour course catered for daily Salesforce End Users is to provide insight into the full functionality of the tool and the best practices that can be implemented into your organization. Maximize your return on investment through the knowledge of training. Custom courses are also available upon request.

Module 1: Understanding Salesforce

Module 2: Leads, Opportunities & Campaigns

Module 3: Cases & Customer Experience

Module 4: Reports & Dashboards

Module 5: Email Sync & Mobile Access

Module 6: Next Steps & Questions